Acceptance of these terms and conditions is a condition of booking. Submission by you of a booking is your acknowledgment that you have read, understood, and agreed to be bound by these terms and conditions.

ACCEPTANCE OF FARE RULES AND CONDITIONS:

Our terms and conditions will be provided to you before you enter a sale with us. 
We require you to acknowledge that you have received and accepted our terms and conditions. This must be by email to fab@kvi.travel

Please add your last name and booking number in the subject line.

In the body of the email simply state your full name and that you are accepting all terms and conditions.

NOTE: By making payment, you agree to all attached conditions. You must read and understand them fully before proceeding. The cruise lines decide the penalties for cancellations based on their Terms and Conditions.

FEES:

We charge no fees but be aware that amounts charged in USD or other foreign currency may incur transaction fees with your bank. Please speak to your bank if unsure.

INTERLINE RATES:

You must provide us proof of employment in aviation for an Interline Rate. Unless otherwise advised, Interline bookings are non-refundable. Prices may change before departure. A price drop does not entitle you to any refund of your fare, (either deposits or full payments). We will always endeavour to get a price adjustment but understand that this is unlikely.

FAB does not guarantee or warrant cruise itineraries.

Itinerary changes are at the discretion of the cruise lines. Changes to itineraries are governed by the T&Cs of the cruise lines.

Where we act as an agent, our quotes and itineraries will include a statement that advises you:

•    We act as an Agent; and
•    That our Terms and Conditions are in addition to the Terms and Conditions of each Travel supplier listed on the quote/itinerary; and
•    That it is the Terms and Conditions of the Travel supplier that determine the terms of
•    cancellation and refunds, if any

INSURANCE:

The Australian Government recommends Travel Insurance. As a FAB customer, you can get up to 30% off nib Travel Insurance. We have policies with no age limits that cover both cruises and covid related events (many do not). Our Annual multi-trip options may be cheaper than a single-trip policy. Read our guide on how insurance policies are priced when to buy, and how to save money: www.fabinterlinecruises.com/insurance

Travel Insurance:

Interline bookings are usually 100% non-refundable. If you have not already taken out Travel Insurance with us, please read the following carefully: If you become ill with Coronavirus If you are cruising and become ill with Coronavirus If you lose your luggage If you become ill or have an accident If you suffer the pain of a toothache or damage your teeth through an accident If you lose your tickets, travellers cheques, passport etc. If your transport is delayed If a relative at home becomes sick or dies If any of these things happen to you and you have no Travel Insurance, it will probably ruin what should have been a wonderful experience. Fab Interline Cruises, ABN 19610361025 is a distributor of NIB Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and receives a commission for nib products purchased through Fab Interline Cruises.

Fab Interline Cruises acts as an agent for NIB and not as your agent. FAB Interline Cruises cannot give advice about nib products, and any factual information provided is not intended to imply a recommendation or opinion about nib products. Before you buy, please read the Product Disclosure Statement, Financial Services Guide and Target Market Determination (TMD) available from us. If you have a complaint about a nib product, see the Product Disclosure Statement for the complaints process. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193. Please contact me to arrange your Insurance cover.

DEPOSITS AND FINAL PAYMENTS:

You have the sole responsibility to ensure all payments are made by the stated deadlines. Reservations will be automatically cancelled and money paid will be lost if deadlines are missed.

PASSPORTS:

It is your responsibility to ensure your passport and travel documents are valid and in good order. Most countries and cruise lines require a minimum of 6 months of validity and some require that you have a completely blank page in your passport.

VISAS:

You must understand the VISA requirements for each port are. You are responsible to ensure that you obtain all required VISAS prior to departure. Failure to do so may see you denied boarding at the port of departure. We can not be held responsible for any problems or delays with the issuing of passports or the correct validity of Visas. VISIT https://smartraveller.gov.au/Pages/default.aspx

INTERLINE CONDITIONS:

In addition to all standard conditions of carriage of the operator you and all members of your travelling party must abide by the following: 1/ You must not disclose to any other guest on your cruise the nature of the discounts you have received. 2/ Any such breach can see the cruise operator, at their discretion, convert your fare to full commercial rates and you will be liable for the difference. 3/ As with staff travel on the airline of your employment, your behaviour must always be above reproach. Unruly and unacceptable levels of intoxication and abuse of staff are strictly forbidden and the operator has the right to offload you at any time. 4/ The operator can at any time revoke your ability to purchase future interline discounts. 5/ Interline rates are a privilege, not a right. You are entitled to them solely through the relevant interline agreement, which is a benefit directly related to your employment. Any unacceptable behaviour will be reported back to your employer which could result in the loss of airline staff benefits, and/or further disciplinary action. 6/ Eligible staff members need to realise that these rules apply to any beneficiary who books interline rates under their name. These rules must be clearly communicated to all passengers travelling under their benefit entitlement.

ONLY ONE POINT OF CONTACT:

We will only send one invoice to the person who makes the booking with us. This lead guest will be responsible to convey all information and the attached conditions to all other passengers.

GUARANTEE CABINS:

Space is allocated up to the day of departure at the sole discretion of the operator. We can not request specific cabins or decks. Just as with staff travel on individual airlines neither you nor we as an agency, can request any change once a cabin is allocated. By proceeding with payment you acknowledge and accept these conditions.

HELD CABINS AND QUOTES

Cruise pricing is extremely volatile and fares fluctuate in the same way airfares do.

QUOTES:

These cannot be guaranteed unless we place a hold on a cabin. If a held reservation auto cancels there is a high probability that the same fare will not be available again.

BOOKING FEES AND CHARGES:

All of our prices are always in USD as our agreements are negotiated directly with the parent companies in the USA. We will never charge you any booking or credit card fees. We have no control over what your credit card company may impose on overseas transactions. The cruise line will process the payment for your cruise and this will be an overseas transaction because of this your credit card provider may levy additional fees. Contact your bank for more details.

Complaints:

Please refer to our complaint procedure document, available on request or via our website.

Fab Interline Cruises, ABN 19610361025
IATA TIDS Australia – 96137694 – CLIA Australia 80104314

james@kvi.travel - fab@kvi.travel +61 430 200 535